Consultation
We have years of experience in many european hospitals, in conjunction with our local partners, and we have a solid track record in a variety of customer needs and solutions. We are known to be reliable experts and we have managed large R&D projects as well as the delivery processes within the required schedules. We’ve helped a variety of different types of customers and with their needs and with this knowledge we will help you avoid repeating the same mistakes.
The preinstallation, localized support and the physical installation to the treatment area
The law regarding health care devices and materials require in depth expertise. A standard office-PC may be installed in a medical environment without thinking further of the consequences.
A computer being installed in a operating room or in a intensive care area is a very different process.
lack of strain relief, cable disconnections and equipment failure can result in an electric shock to the patient and the user. The installer will need to know what he or she is doing. Laws and regulations’ mission is to prevent situations in which electromagnetic radiation interferes with delicate medical instruments or the patient monitor activities.
We are able to pre-install computer images, or to generate computer images for Windows 7, Windows 10 or Windows embedded environments. We also provide on site support in larger Projects, in order to help our customers to get the perfect solution.
Warranty extension
We offer our products with two to five years of warranty and different kinds of service levels. The warranty can be a normal factory warranty where the product will be shipped to us for Service or, with the extended service levels, the replacement device is shipped to the customer on the same day, or the device may already be waiting at the customer’s premises on our behalf. With our comprehensive services, we will change the product on location in one to two days, or according to the customer agreement.
For us the essential matter is, that the disruption of the treatment areas that require repair, are as short as possible.
Operating room hours of operation price is hight, not to mention the human factors, when a surgery has to be postponed.